What is your return policy?
Not satisfied with your purchase? We believe our customers should be 100% satisfied with products they purchased from us. For the first 21 days after your purchase you may return your product for a full money back refund less 20% restocking fee. Shipping charges are non-refundable. We truly believe in the best possible shopping experience. So, if you are not happy with your product for any reason, we will gladly set up a return for you. Please contact us via email to set up a return.
What is your return process?
Before you return a product, you will receive a Return Merchandise Authorization (RMA) number. Returns cannot be processed without an RMA number. Please contact us via email to set up a return.
Are there any nonrefundable costs?
Shipping charges are not refundable.
When will I receive my refund?
Refunds are issued via original payment type and normally take 3-7 business days.
What if my product is damaged or defective upon delivery?
Please notify us immediately of any product that is defective or arrived damaged. We will help you to set up a return.